Responsibilities / Job Description :
Work with the myAIS app team, the most growing app right now, with plans to expand and develop many more features
? Gather and consult with Business Owner on Requirements to understand the products and services they want to offer.
?Create a customer journey that will occur on the app and bring the final requirements to the development team.
?Reviews and drafts Customer Journey by focus on the customer experience aspect of the app from end to end process.
?Understand proper UX/UI.
?Able to enter screen details with AIS customers in various segments and have a direction to update with the trend of the world.
?View Insights from your organization s Analytic Tool.
?Be able to read Dashboards and understand data in order to solve problems that customers encounter.
?To bring insights to improve the app including to find opportunity from data to develop apps as new features or services.
Workplace :
Type Business :
Telecommunication
Job Type :
Full Time
Job Group : secretarial - customer service - administration
Male/Female
Bachelor s degree/Masters degree in any field
Experience in application development or UX/UI design is an advantage
Digital living. Be fluent and familiar with the application in various areas of life.
Keep up to date with new trends, always update new things.
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